Staff time disappears
Manual intake, resident messages, storage and handoffs turn every delivery into another front-desk task.
Smart parcel lockers for Canadian multifamily
Eliminate package chaos from your building.
Smart lockers built for Canadian multifamily residential—giving developers, property managers and architects a better way to handle every delivery.
Trusted by leading Canadian properties and companies alike.
The problem
Deliveries have changed. Most buildings haven't.
Parcel volume keeps rising, while building teams are left managing it with offices, spreadsheets and improvised storage.
Liability keeps growing
Packages left in lobbies, corridors and offices create theft concerns and a difficult chain of custody.
Parcels outgrow the space
Delivery peaks quickly overwhelm mailrooms and back offices, frustrating both staff and residents.
The solution
One system from drop-off to pickup
Accessa Parcel combines secure locker hardware with straightforward software, creating a reliable flow for couriers, residents and property teams.
Every carrier, one workflow
Carrier-agnostic drop-off for Purolator, UPS, FedEx, Amazon and Canpar.
Instant resident pickup
Residents receive an immediate notification and retrieve parcels using a secure QR code or PIN.
Contactless, around the clock
Residents collect deliveries on their schedule without waiting for building staff.
One management view
Property teams oversee deliveries and locker activity from a centralized dashboard.
Configured for the property
Indoor and outdoor locker configurations adapt to each building's footprint and parcel volume.
A better resident experience
Simple, self-serve pickup reduces friction from delivery to collection.
Modernize what you already have
Already have lockers? Retrofit, don't replace.
Accessa Parcel can upgrade compatible existing smart locker hardware—including Snaile-brand kiosks—to the Accessa software platform in about an hour per kiosk, with no new hardware purchase required.
- Preserve your hardware investment
- Reduce disruption for staff and residents
- Move to a modern software experience
Industry findings
What the industry data says
U.S. multifamily research
Package pressure and resident priorities
Industry surveys highlight the time spent handling packages, holiday volume pressure and what residents value. These are U.S. industry findings, not Accessa deployment results.
68%of community managers spend about 1–4 hours a week handling packages
Source: U.S. NMHC/Kingsley Associates, 2018150 → 270packages a week at an average community, about normal vs holiday peak
Source: U.S. NMHC/Kingsley Associates, 201876%of residents strongly preferred lockers over office pickup
Source: U.S. Cortland resident survey, 2018 (Parcel Pending)80%of residents agree package security until pickup matters
Source: U.S. Parcel Pending Resident Preferences Report, 2024Package management is about staff capacity, secure storage and pickup on the resident's schedule.
Industry context for multifamily properties
Built for Canada
Designed around Canadian properties
Local requirements, carrier realities and resident expectations deserve more than a one-size-fits-all platform.
Privacy built for Canada
Resident data is handled in line with Canadian privacy expectations, with clear records of who accessed each parcel.
Bilingual experience
English and French experiences for both residents and administrators.
Widely integrated
Accessa Parcel works with the major delivery carriers and a long list of property management platforms — see the full integration list on the smart parcel lockers page.
Installation and support
Installation coverage across Canada, backed by 24/7 support for property teams and residents.
ISO 27001 Compliant
SOC 2 Compliant
5-Year Hardware Warranty
Who we serve
A better delivery experience for every project partner
Property Developers & Owners
Build delivery readiness into every community while protecting long-term asset value.
Explore solutions for developersArchitects & Building Designers
Plan the right parcel capacity, footprint and finish before construction begins.
See design and spec resources for architectsProperty Management Companies
Standardize package operations across buildings while giving site teams time back.
View features for property managersReady to modernize package management?
See how Accessa Parcel can fit your building, portfolio or next development.